Kayleigh
10/10
United Kingdom 🇬🇧
Amazing hotel, 5 stars in my eyes
Pros: We have just come back from the most amazing week. This hotel has been amazing for both my girls ( 2 and 6 months) the staff are exceptional and we cannot wait to return next year. The variety and quality of food and drinks were great. The entertainment was fabulous. Every staff member including the cleaners and the buggy cart driver made my girls feel so special. We can't thank you enough, thank you for having us.
Shiranraviv
10/10
Israel 🇮🇱
Pros: You got everything within the hotel premises! The stuff is just great.... Yevgenya and Andrea, thank you very much for your kindness and caring.
Juliette
10/10
Belgium 🇧🇪
Pros: I can honestly say this is one of the greatest family hotels I have ever stayed at. Everything is perfectly set up for both relaxation and fun. The restaurant and all-inclusive formula are simply amazing — great variety, delicious food, and top service. What impressed me the most is the animation team: probably one of the best I’ve ever seen, full of energy and making every day enjoyable for both kids and adults. A special word of thanks goes to the Customer Relationship Manager Evgenia and the restaurant managers, who truly provided outstanding service and gave us the feeling of being special guests. Thanks to their care and attention, both the children and myself could completely relax and enjoy our time.
Cons: Nothing, all was great
Maayan
10/10
Bulgaria 🇧🇬
Best vacation for the entire family
Pros: Amazing hotel! Very clean, very big There are so many guests and you just don't feel it. The staff is unbelievably kind and helpful. Always doing their best to make you smile. Especially Ivgenia who was with us all through our stay to make sure we are satisfied with our vacation. The animation team is great! We came with 3 kids and felt like a couple. The water gym... I'm gonna miss it 🤭 There is no doubt I'll see you next summer... Thank you so much for an outstanding vacation ❤️
Cons: I loved everything about the hotel
Yoni
10/10
Israel 🇮🇱
Great all included vacation
Pros: Great on-site activities, good food friendly and helpful staff.
Cons: Remote a bit. I need a car to cmyon, but can rent on site
Carsten
8/10
Denmark 🇩🇰
Great resort for families with younger kids,
Pros: Very nice facilities and the location with it's own beach. Few minutes walk to a couple of supermarkets. Good place for younger kids and plenty of activities. Most staff were friendly.
Cons: We didn't get rooms next to each other as requested in advance and travelling with 3 kids that would have been an advantage. There is not a lot of privacy between the balconies. The blocks not yet renovated really needs to be renovated and the rooms that had been removed seems very dark in colors and not very inviting.
Rob
8/10
United Kingdom 🇬🇧
After an initial blip things were great
Pros: The way the Customer Service Manager sorted out the error with the room we had been put in. Mistakes happen and it's how the hotel staff sort it, that's the primary sign of great customer service. As well as getting us into the correct room we were also given a free late check out time and were regularly asked how we were.
Cons: We were given the wrong room i.e. an unfurnished one when we had paid for a refurbished one with a sea view and because they were busy the night we arrived they asked if they could sort out the next day.
Marijus
9/10
United Kingdom 🇬🇧
Fabulous stay in southern part of the island
Pros: Swimming pool's and slides was amazing. The Animation team every evening had a different show for children and adults and it was all directed by them without outside help 👍🏻 Dinner at Italian a la carte restaurant was fabulous too.
Cons: Only bitter was Sunbeds being reserved by people and not to be present for most of the day but wasting a space. Hope this all woll stop and become a common sense for the curtesy of the other guests. And second thing no coffee machine aviable during dinner time at the main restaurant but it can always be improved ☺️
Graham
10/10
United Kingdom 🇬🇧
Amazing hotel stay
Pros: We have been visiting for a number of years. All of the rooms are being upgraded and we were lucky enough that Eugenie from guest relations recognised us as repeat guests and upgraded us to one of the new rooms. After being upgraded she checked in with is to make sure everything was ok. She really is an asset to the hotel, such a lovely friendly lady. George in the indoor bar always greats us with a friendly smile and a chat. Nothing is too much trouble. Too many amazing staff to list them all. Great food, great complex such a lovely relaxing stay and brilliant for families.
Cons: The only issue we have found is that at peak times the car park gets full and we sometimes have to park elsewhere.
Ilia
10/10
Finland 🇫🇮
Best option for a sea holiday with a Kid. It was our 2nd time there and we wish to come back ....
Pros: Almost everything. All was super cool. Particularly wish to point out the animation team. We are still impressed after their Friday`s show - 09.05.2025. We have a feeling that we visited a rich, five-star theater. Mr. Andrea was amazing. The Kid`s club was very interesting for our kid. She wanted to visit it every time.
Cons: Prefer more variation during the breakfast. We have been living for a week and looks we got used to breakfast. We lived in room 1051. It needs to be renovated. But the Hotel`s Manager informed us that this block of rooms will be renovated soon. We got this information upon our checking out. We had a long talk with a Manager, who fixed all our wishes.